Returns & Exchanges
We want you to glow with confidence, but if you are not completely satisfied with your purchase, we accept returns on unopened and unused products within 14 days of delivery. Due to hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Check Eligibility
Ensure your items are in their original packaging, unopened, and that the security seals are still intact.
Submit a Request
Contact our support team with your order number and reason for return to receive your unique Return Authorization code.
Pack and Ship
Securely package your items and send them back to our warehouse using a tracked shipping service to ensure safe arrival.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing